Storefront / Payment
ONHSI Studio is an online store based in the Austin, Texas greater area.
All major credit cards accepted. All sales are final.
Hang out with us here! @onhsi.studio
Pricing
Each item is thoughtfully valued before publishing online. We consider sold comps, along with the behind the scenes effort to get items published online for you.
Majority of the time you'll find that our prices match or are a little under market. This gives you the freedom to purchase when you want to rather than waiting for a big sale. Every day is a sale :)
Our shop is focused on curating great craftsmanship from all walks of life to enhance anyone's collection. When possible we will share what we know of the artists' name / brand to add color to design history. We hope you feel a greater connection to the art regardless of the label.
Shipping
SMALL OBJECTS:
These are easily packaged & ready to ship.
(1) We offer local pick up in North Austin, 78759. Items must be picked up within 10 days of purchase. Otherwise item will be released back to Seller. No refunds.
(2) We use USPS and UPS with tracking. Please allow 4-6 days for orders to be processed excluding weekends and major holidays. A confirmation email will be sent out when your package is on its way!
LARGE OBJECTS:
These are bigger in size and require partnership with a carrier.
(1) Free local delivery available 15 miles from 78759. Click "Pick Up" at Check Out to coordinate delivery.
(2) Small delivery fee to Houston, Texas. Let's coordinate.
(3) Nationwide Shipping available. Message me for a quote. The $500 shipping fee that shows up in Check Out is a placeholder. Please coordinate with me before purchasing.
(4) Negotiate your own carrier. Message me to coordinate.
We are not be responsible for stolen packages, missed appointments, lost or damaged packages or your choice of carrier.
Returns
By making a purchase, you agree that you have read and understood our store policy and will honor it.
Items are final sale and are non-refundable.
Flaws: Items are varied: handmade, vintage & secondhand and will hold flaws that add to the beauty of the item. We do our best to notate the obvious. If you want to see more pictures or a video, get in touch before purchasing.
Missing/ Damaged: We pack with extra care. Each item bubble wrapped individually, padded, in certified shipping boxes for shipment. For delicate items, a picture will be sent to show how item was shipped. Once item has left our facilities, Buyer is responsible for filing a claim with carrier if item is damaged during shipping or missing. I can walk you through the claim process, but ONHSI is not liable for the item after it has been shipped.
Choose Your Own Carrier: If you choose your own carrier, you are responsible for coordinating, negotiating and facilitating the object to your choice of destination. ONHSI is not liable no-shows, miscommunication, missed time frame of pick up, missing items, damaged during shipment, etc. You understand the responsibility is on you and you will make claims with the carrier.
Replacements: Since everything is of-a-kind, we can not guarantee any replacements.
Email: hello.onhsi@gmail.com
Care Instructions
Pottery:
All pieces are safe for food and drink unless otherwise noted. Hand-washed in order to ensure many years of use.
Clothing:
Machine wash cold with like colors. Hang dry. Steam or iron on low. This keeps clothes lasting longer.
Sizing for Clothing
Our aesthetic is relaxed + roomy. Currently, based on our skill sets, we offer One Size Fits Some. All ONHSI Studio patterns, sewing & fittings are done in-house by Yvonne.
Commissions + Collaborations
If the stars align, yes, we'd love for it to happen.
Email us at: hello.onhsi@gmail.com